City, country

Haarlemmermeer

Date(s)

2016

Number of attendees

50.000

Solution

Since 2016 – the first year that Mysteryland had a campsite – the organisation has worked with Camping Guardians.

Results & Impacts

The Camping Guardians work in pairs and manage the Mysteryland Campsite from opening to closing. Each pair has its own tent with seating, spread out over the campsite. The spots are manned from early in the morning until 1am.
The Camping Guardians welcome the visitors at the opening. They hand out garbage bags, show visitors the ropes and give them a hand with heavy baggage. At the Camping Guardians’ tents, visitors can inflate their airbeds and charge their mobile phones. You can also wait at their tents for your friends, and lost visitors can catch their breath. Camping Guardians are a source of information and, if necessary, can refer someone to first aid or security.

Lessons learned

By building up a personal relationship with the visitors (peer to peer) it's far more easy and effective to keep campsites clean.